Shipping & Delivery

Every order ships free, with no minimum spend.

How long it takes

  • Processing and packing: about 4 days
  • Europe: about 4 days after that
  • UK and US: about 5 days after that
  • Canada, Australia, New Zealand and everywhere else: about 6 days after that

Ordering for Christmas? Order by 12 December to be safe.

These times are estimates. Busy periods, customs or courier delays can sometimes make an order a little slower.

Tracking

Once your order ships, we email you a tracking number so you can follow it.

Late or missing order?

If your order hasn't arrived within the times above, email us at puppetparadeco@gmail.com with your order number. We'll look into it and sort it out.