We understand that plans can change.
If you need to cancel an order, please contact Puppets Parade Co. as soon as possible at [Support Email].
If your order has not yet been dispatched, we'll attempt to cancel it and arrange a refund.
If your order has already been shipped, you may need to follow our Returns & Refunds Policy.
Nothing in this policy affects your statutory cancellation rights, including applicable UK distance-selling rights.
For cancellation requests, include your name and order number